Need Assistance? Call 631-552-4455
Need Assistance? Call 631-552-4455
Prices are available to Candy Resellers only.
Please call 1-866-457-8668 to find out how to register your account.

Privacy Policy

1. Information Collection & Use

Long Island Candy Factory is the sole owner of the information collected on this site. We will not sell, share, or rent this information to others in ways different from what is disclosed in this statement. Long Island Candy Factory collects information from our users at several different points on our website.

2. Registration

In order to use the online shopping functions of this website, a user must first complete a registration form. During registration a user is required to give their contact information (such as name and email address). This information is used in order processing and or to contact the user about the services on our site for which they have expressed interest. At times we may ask the user to provide demographic information (such as hobbies and gender), and unique identifiers (such as names or birthdays). This information is completely voluntary and in no way impeeds the user's ability to use the site. This information is collected primarily so we can provide a more personalized experience on our site.


3. Cookies

A cookie is a piece of data stored on the user’s hard drive containing information about the user. For instance, by setting a cookie on our site, the user would not have to log in a password more than once, thereby saving time when visiting our site. If a user rejects the cookie, they may still use our site. The only drawback to this is that the user will be limited in some areas of our site. For example, the user may not be able to participate in some featured areas that require cookie information. Cookies can also enable us to track and target your interests to enhance and personalize your experience on our site.


4. Log Files

We use IP addresses to analyze trends, administer the site, track user’s movement, and gather broad demographic information for aggregate use. IP addresses are not linked to personally identifiable information.


5. Sharing

We will share aggregated demographic information with our partners and advertisers. This is not linked to any personal information that can identify any individual person.

We use an outside credit card processing company to bill users for goods and services. These companies do not retain, share, store or use personally identifiable information for any secondary purposes.

Long Island Candy Factory does not rent, sell, or otherwise distribute or make available it's email address list to any third parties for any reason. We believe strongly in the responsible use of any information our site visitors provide to our site.


6. Links

This web site contains links to other sites. Please be aware that we [Long Island Candy Factory] are not responsible for the privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of each and every web site that collects personally identifiable information. This privacy statement applies solely to information collected by this Web site.


7. Surveys & Contests

From time-to-time our site requests information from users via surveys or contests. Participation in these surveys or contests is completely voluntary and the user therefore has a choice whether or not to disclose this information. Information requested may include contact information (such as name and shipping address), and demographic information (such as zip code, age level). Contact information will be used to notify the winners and award prizes. Survey information will be used for purposes of monitoring or improving the use and satisfaction of this site.


8. Special Offers

Site members will occasionally receive information on products, services or special deals offered by Long Island Candy Company. Our email list is a verified Opt-In Mailing list. There are no email addresses on this list that did not specifically and clearly request to be added to this list.


9. Online Promotions & Sales

At Long Island Candy Factory we periodically offer sales, discounts and promotions on our "Hot Deals" page and elsewhere on our site. These offers are available while supplies last, and may be applied to online purchases only. Offers are valid only at the time of purchase and cannot be applied retroactively to completed orders. Other conditions for eligibility may apply. Long Island Candy Factory reserves the right to modify or end any offer without prior notice.


10. Site & Service Updates

We also send the user site and service announcement updates. Members are not able to un-subscribe from service announcements, which contain important information about the service. We may communicate with the user to provide requested services and/or in regards to issues relating to their account via email or phone.


11. Updating Personal Information

If a user's personally identifiable information changes (such as your zip code), or if a user no longer desires our service, we will endeavor to provide a way to correct, update or remove that user’s personal data provided to us. This can usually be done at the member information page or by emailing our Customer Support.


12. Notification of Changes

If we decide to change our privacy policy, we will post those changes on our site so our users are always aware of what information we collect, how we use it, and under circumstances, if any, we disclose it. If at any point we decide to use personally identifiable information in a manner different from that stated at the time it was collected, we will notify users by way of an email. Users will have a choice as to whether or not we use their information in this different manner.